Internal Management Guide
A screen-by-screen functional walkthrough for Administrators and Departmental Users.
The Admin Dashboard
After logging in, this is your control center. It summarizes the entire portal's performance.
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Stats Cards: Displays **Total Revenue**, **Success Count**, and total available services.
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Department Chart: A bar graph showing which department is generating the most collection.
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Recent Payments: A table of the latest 5 transactions for quick monitoring.
Payments Management
Every transaction is logged here. This is your primary tool for day-to-day operations.
Status Badges
Paid (Green), Failed (Red), or Pending (Blue).
View Details
Click the eye icon to see full address, mobile, and bank IDs.
Reports & System Admin
Used by Super-Admins to manage the foundation of the portal.
1. Reporting Engine
Filter data by any date range and export to **CSV**, **Excel**, or **PDF**. Perfect for audit season.
2. Master Data (Depts & Services)
Add new government departments or specific account heads. Enter **Accounting Codes** here to match GRIPS standards.
3. User Management
Create login IDs for staff. You must assign them to specific departments so they can only see relevant data.
Compliance & Audit Trail
Under **Settings > Audit Trail**, you can see every single action performed by any admin.
It records the **IP Address**, **Time**, and the **Exact Data** before and after a change. This ensures total accountability according to the **Indian IT Act 2000**.
Site Identity
Update the Municipality Name, Portal Title, and upload your official Logo from this section. Changes apply instantly to the landing page.